Contact Us

 

To access contact information for UniCare sales or customer service, please click on the applicable link below.

 

Individuals & Families Sales Information

1(800)683-2273
Or contact us by email at Direct.Sales@WellPoint.com

top

 

Individuals & Families Customer Service

  • VA: 1 (800) 305-1795
    (Monday through Friday 7:30 a.m. to 5:00 p.m. CT)
  • IL: 1 (800) 379-0274
    (Monday through Friday 7:30 a.m. to 5:00 p.m. CT)
  • IN: 1 (800) 564-0938
    (Monday through Friday 7:30 a.m. to 5:00 p.m. CT)
  • MI: 1 (800) 564-0938
    (Monday through Friday 7:30 a.m. to 5:00 p.m. CT)
  • TX: 1 (800) 718-9355
    (Monday through Thursday 7:30 a.m. to 5:00 p.m. CT, Friday 7:30 a.m. to 2:00 p.m. CT)
  • NV: 1 (888)747-4535
    (Monday through Friday 10:00 a.m. to 6:30 p.m. CT)
  • Association Businesses: 1 (800) 379-0268
    (Monday through Friday 7:30 a.m. to 5:00 p.m. CT)

top

 

Small Group Sales Information

Please call toll-free 1(877)861-5133 or contact us by email at Direct.Sales@WellPoint.com.

top

 

Small Group Customer Service

  • VA: 1 (888)747-4535
    (Monday through Friday 7:30 a.m. to 5:00 p.m. CT)
  • IL: 1 (888)742-2505
    (Monday through Friday 7:30 a.m. to 5:00 p.m. CT)
  • IN: 1 (888)747-4535
    (Monday through Friday 7:30 a.m. to 5:00 p.m. CT)
  • TX: 1 (888)747-4535
    (Monday through Friday 8:00 a.m. to 4:30 p.m. CT)
  • AR: 1 (888)747-4535
    (Monday through Friday 7:30 a.m. to 5:00 p.m. CT)
  • MI: 1 (888)747-4535
    (Monday through Friday 7:30 a.m. to 5:00 p.m. CT)

top

 

Senior Sales Information

1 (800) 459-1732 ext. 720
(Monday through Friday 8:30 a.m. to 7:30 p.m. CT) or email us at seniornewenroll@unicare.com.

top

 

Senior Customer Service

For Medicare Supplement Customer Service, please call toll-free:
1 (800) 508-9355 (Monday through Thursday 7:30 a.m. to 4:30 p.m. CT, Friday 7:30 a.m. to 2:00 p.m. CT) or email us at medsup@wellpoint.com.

For SecurityChoice Private Fee For Service Customer Service, please call toll-free:
1 (888) 445-8916 (Monday through Friday 8:00 a.m. to 6:00 p.m. CT)

top

 

Individuals, Small Group, & Senior Agent Support

If you are an insurance agent and need assistance with UniCare Individual, Small Group or Senior Products, please refer to the Agent Support contact information below.

For Individual & Small Group Products, please call Agent Support toll-free:

  • Michigan: 1 (800) 943-2273 (Monday, Tuesday, Thursday & Friday, 9:00 a.m. to 5:30 p.m. ET, Wednesday 10:30 a.m. to 5:30 p.m. ET)
  • Virginia: 1 (800) 943-2273 (Monday, Tuesday, Thursday & Friday, 9:00 a.m. to 5:30 p.m. ET, Wednesday 10:30 a.m. to 5:30 p.m. ET)
  • Illinois & Indiana: 1 (888) 285-7795 (Monday, Tuesday, Thursday & Friday, 8:00 a.m. to 4:30 p.m. CT, Wednesday 9:30 a.m. to 4:30 p.m. CT)
  • Arkansas & Texas: 1 (800) 399-2273 (Monday, Tuesday, Thursday & Friday, 8:00 a.m. to 4:30 p.m. CT, Wednesday 9:30 a.m. to 4:30 p.m. CT)
  • Nevada: 1 (888) 877-2250 (Monday, Tuesday, Thursday & Friday, 6:00 a.m. to 2:30 p.m. PT, Wednesday 7:30 a.m. to 2:30 p.m. CT)

For Senior Products (Medicare Supplements, etc.) in all states, please contact:

  • Toll-free phone: 1 (800) 633-4368 Monday - Thursday 8:00 a.m. - 7:00 p.m. CT, Friday 8:00 a.m. - 6:00 p.m. CT

top

 

content