Improving Health Benefits Through Better Customer Care

UniCare Customer Service has a simple approach to customer service: Always consider the client's or member's needs and point-of-view, and follow through until issues are resolved. This approach translates into timely and accurate payment of claims, reliable and responsive assistance on the phone, and proactive management of customer requests.

With our innovative approach to health benefits and our focus on technology, our account team is able to provide clients and members with the service they expect and deserve. Furthermore, UniCare strives to make technological advances that make a difference in benefits plan enrollment, maintenance and reporting. By providing better customer service, we seek to improve your benefits experience overall.